Wicket 7 Privacy Policy — Your Information Is Safe with Us

Wicket 7 (referred to as "we", "us", or "the Platform") takes the privacy of your personal information very seriously. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By using this website or app, you agree to this privacy policy. If you do not agree, please refrain from using the platform.

This policy is consistent with our Terms & Conditionsis consistent with and should be read alongside this policy for a complete picture. Wicket 7 operates with full transparency and is genuinely committed to protecting your privacy.

Wicket 7 collects two types of information from you — information you provide directly, and information collected automatically.

Information you provide:

• At registration: full name, mobile number, email address, date of birth.
• During identity verification (KYC): a copy of your national ID or passport.
• At the time of payment: mobile banking number or details of an approved payment method.
• When you contact support: your messages and complaint details.

Automatically collected information:

• Device information: device type, operating system, and browser version.
• IP address and approximate location.
• Platform activity logs: betting history, login times, and page visits.
• Cookies & session data.

Wicket 7 does not collect your information without reason. Every piece of data we collect serves a specific and legitimate purpose:

• Account Management: To verify your registration, authenticate your login, and keep your account secure.
• Payment Processing: To process deposits and withdrawals accurately and to maintain a record of transaction history.
• Identity Verification: To verify age and prevent fraud.
• Legal obligations: To prevent money laundering and meet regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Fraud Prevention: To detect suspicious activity and prevent the use of multiple accounts.
• Customer Support: To provide accurate answers to your complaints or queries.

Collected data is used only for specified purposes. Wicket 7 adheres to your privacy policy and places user trust above all else.

How Your Information Is Used:

• To complete the account registration and verification process.
• To process deposit and withdrawal transactions and maintain records.
• To accurately deliver bonuses and promotional offers.
• To personalize your gaming experience based on your preferences.
• To ensure platform security and detect fraud.
• To send you important notifications via email or SMS when necessary.
• To analyze and improve platform performance and the overall user experience.
• To meet legal obligations and regulatory requirements.

We do not use your information for any purpose not stated in this policy. Should we need to use it for a new purpose in the future, you will be informed in advance and your consent obtained where required.

Wicket 7 does not generally share your personal information with anyone. However, limited sharing may occur in the specific circumstances outlined below:

• Payment Providers: Only the necessary information is shared with bKash, Nagad, or approved payment services to process transactions.
• Technical Service Providers: Technology partners engaged to operate the platform may access data under contractual confidentiality obligations.
• Legal Authorities: Information may be disclosed in response to court orders, formal requests from investigative authorities, or other legal obligations.
• Fraud Prevention Agencies: Information may be shared with relevant authorities when reporting suspicious financial activity.

Wicket 7 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

The types of cookies we use:

• Essential Cookies: To maintain your login session and ensure core functionality — these cannot be disabled.
• Functional Cookie: To remember your preferences, language settings, and layout.
• Analytics Cookies: To analyze which pages are most visited — this helps us improve our services.
• Security Cookie: To prevent fraud and unauthorized access.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may disrupt login or payment functionality.

Wicket 7 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the defined retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

Wicket 7 believes you should have full control over your own data. You have the following rights:

• Right to Know: You may request to know what information we hold about you.
• Right to Correction: You may request that inaccurate or outdated information be corrected.
• Right to Erasure: You may request deletion of your information beyond what is required by legal obligations.
• Right to Restrict Processing: You may request that data processing be suspended under certain circumstances.
• Right to Object: You may object to the use of your data.
• Right to Portability: You may request a copy of your data in a standard, portable format.

To exercise any of these rights support@wicket7.bet-or reach us via live chat. We typically respond within 30 business days. Complex requests may take a little longer, but we'll keep you updated throughout.

Wicket 7 uses industry-standard security technologies to protect your information. Our security framework is regularly reviewed and updated.

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• Regular Security Audits: Testing conducted by third-party security specialists.
• Restricted Access: Staff may only access the information necessary to carry out their specific duties.
• Encrypted Storage: Stored data is also protected with encryption.

That said, no system is 100% secure. We recommend taking a few precautions of your own — use a strong password, change it regularly, and avoid logging in on other people's devices.

Wicket 7 is an adults-only platform and is not intended for anyone under the age of 18. We do not knowingly collect data from minors.

If we discover that a minor is using our platform or that we hold their data, we will immediately:

• The associated account will be closed.
• All data will be deleted.
• Parents or guardians will be notified where applicable.

Notice to parents — if your child has accidentally registered on this platform, please contact support@wicket7.bet immediately.

Wicket 7 may update this Privacy Policy from time to time, due to new legal requirements, new platform features, or service improvements.

For significant changes, we will:

• We will post a clear notice on the website.
• We will send a notification to your registered email.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch. We're always here to help.

• Email: support@wicket7.bet
• Live Chat: Live chat support directly within the platform.
• Response time: Typically within 24–72 hours.

We take all privacy-related concerns seriously and work to resolve them promptly. Your trust in Wicket 7 means everything to us.